In accordance with Part 1 of Art. 9 of the Law of Ukraine "On Consumer Protection" - the consumer has the right to exchange non-food goods of good quality for similar from the seller from whom it was purchased, if the goods did not satisfy him in shape, size, style, color, size or other reasons can be used for its intended purpose.
The consumer has the right to exchange the goods of proper quality within fourteen days, not counting the day of purchase, unless a longer period is announced by the seller.
According to the Resolution of the Cabinet of Ministers of Ukraine of March 19, 1994 № 172 "On the implementation of certain provisions of the Law of Ukraine" On Consumer Protection ", food products of proper quality of exchange (return) - are not subject.
The amount of salt (wanted less salty or saltier), the size of the egg (wanted larger, but smaller), the color of the egg (wanted orange, and this red) do not fall under the definition of improper quality of the product. variety - less salty, 2 varieties more salty (within acceptable limits from ..... to), fish species (trout - smaller egg size and redder color, catfish largest egg size and bright orange color, etc.). Carefully study the labeling and description, or ask you to consult in advance, stating your wishes, as all of the above is NOT a REASON FOR RETURN.
Under the goods of improper quality in food products can be considered frankly spoiled product, with valid expiration dates, the certification of which is carried out within a period not exceeding 14 days from the date of purchase and if possible to prove that specified on the label storage conditions (from -2 to -6C ) were observed.